Dhaka 79's Privacy Policy

When you open an account or use our services on Dhaka 79, we collect various types of information. The primary purpose is to improve your experience, maintain a safe environment, and meet our legal obligations. We never ask for information we don't need.

Information Collected at Registration

• Full name (as per national ID)
• Date of Birth (for age verification)
• Email Address & Mobile Number
• Current residential address
• Preferred Username & Password

Information collected during KYC verification

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used
• Selfie Photo if Required

Automatically Collected Information

Certain information is collected automatically while you use Dhaka 79. This includes your IP address, browser type and version, operating system, pages visited, click patterns, and session duration. This data is used to improve platform security and performance.

Dhaka 79 uses your information only for specific, legitimate purposes. We never use your data beyond its original intent. Below is a detailed explanation of why and how we use your information.

Marketing Communications

If you'd rather not receive promotional emails or SMS from Dhaka 79, you can opt out at any time by contacting our support team. However, we cannot stop sending account-related messages, as these are essential for the security of your account.

Dhaka 79's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language, time zone, and other settings.
• Analytics Cookies: Used to understand which parts of the platform are most frequently used. This data is fully anonymised.
• Marketing Cookies: Used to show you relevant ads based on your preferences. You have the option to turn these off.

Cookie Controls

Most browsers give you options to manage cookies. You can block or delete cookies from your browser settings. Keep in mind, though, that disabling essential cookies may affect your login or payment experience.

Dhaka 79 never sells your personal data. However, limited information may be shared with trusted third parties as needed to operate our services. All such sharing is governed by formal agreements and strict confidentiality terms.

Who Your Information Is Shared With

• Payment Processors: bKash, Nagad, and other payment gateways receive the information needed to process your transactions.
• KYC Service Provider: Licensed third-party providers are used to assist with identity verification.
• Technology Partners: Trusted technology partners are used for server operations and cybersecurity.
• Law Enforcement: Information may be disclosed to fulfil legal obligations arising from court orders or government directives.

International Data Transfers

In some cases, your data may be stored or processed outside Bangladesh. When this happens, we ensure that the destination country has adequate data protection laws in place or that appropriate contractual safeguards are applied.

Dhaka 79 follows the highest industry standards to protect your data. We continuously review and strengthen our security measures to keep your information safe at all times.

Internal Security Policy

• Only authorized personnel can access specific information on a need-to-know basis.
• All staff undergo regular data protection training.
• All data access activities are logged and reviewed on a regular basis.
• Regular security audits and penetration testing are conducted.

Response to Data Breaches

In the event of a data security breach, we will notify the relevant authorities within 72 hours and inform any affected users promptly. Clear guidance on what steps to take will also be provided.

Every Dhaka 79 member has specific rights regarding their personal data. We respect these rights and respond to any request as promptly as possible.

• Right to Access: To find out what information we hold about you, submit a request and we will provide full details within 30 days.
• Right to Rectification: If any of your information is incorrect or outdated, you can request a correction and we'll update it as soon as possible.
• Right to Erasure: In certain circumstances, you may request that your data be deleted. However, some information must be retained for a set period due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Data Portability: You can request your data in a machine-readable format (CSV or JSON).
• Right to Opt Out of Marketing Communications: You can opt out of promotional communications at any time.

Dhaka 79 strictly prohibits providing services to anyone under the age of 18. We never knowingly collect information from minors or allow them to operate an account.

• Age verification is mandatory at the time of registration.
• Proof of age may be requested at any time if there is reason for doubt.
• If we become aware that a minor is using an account, it will be immediately suspended and all associated data will be deleted.
• Parents can notify us if their child has accessed an account without authorisation.

We retain your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

Once the retention period expires, your data is securely and permanently deleted or anonymised so it can no longer be linked back to you in any way.

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to us directly. We're always ready to listen and will do our best to resolve your issue as quickly as possible.

• Email: support@dhaka79.biz
• Response Time: Typically within 24–48 business hours
• Live Chat: 24/7 Support Available on the Platform